Thank you for choosing Idee-home for your online shopping needs. Please review the following shipping information carefully before placing your order.
Shipping Methods:
We offer several shipping methods to accommodate your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next business day delivery (available for select items and locations).
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost during the checkout process before finalizing your purchase. We currently offer free shipping to the continental United States.
Processing Time:
Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the following business day.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.
Shipping Restrictions:
Please be aware of the following shipping restrictions:
- We currently only ship within the continental United States.
- Some items may have restricted shipping destinations due to legal or logistical constraints.
- We do not ship to P.O. boxes. Please provide a physical address for delivery.
International Shipping:
At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
Shipping Delays:
While we make every effort to ensure prompt delivery of your order, please note that shipping delays may occur due to unforeseen circumstances such as extreme weather conditions or carrier delays. We appreciate your patience and understanding in such situations.
Shipping Insurance:
All orders are automatically covered by shipping insurance at no additional cost to you. In the unlikely event that your package is lost or damaged during transit, please contact our customer service team for assistance.
Contact Us:
If you have any questions or concerns regarding shipping, please don't hesitate to contact our customer service team at support@ideehome.com or call us at +1 323-813-5505. We are here to assist you.
Updates to Shipping Policy:
We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be reflected on this page, so please check back periodically for updates.